Attentive is a mobile messaging platform changing the way consumers interact with businesses. The company is one of the fastest growing startups in New York City and recently raised a $40 million Series B investment led by Sequoia Capital in July 2019. Across our key product metrics, YoY growth is 1000%+ and is only accelerating. Attentive was founded in 2016 by the co-founders of TapCommerce, a mobile marketing platform that was acquired by Twitter in 2014.
We are looking for an ambitious and motivated manager to help lead our quickly growing Client Strategy team into the next phase of its growth. You will work extensively to train and coach the less experienced members of our team and ensure that all clients get the highest level of service. You will quickly become an expert resource for your team and the first escalation point for all customer requests.
You will also be trusted to funnel your team's feedback to the leadership team and then help come up with a wide variety of new processes and growth initiatives to make sure we have the right tools in place to rapidly scale the team.
You will work cross-functionally with Sales, Product, Design, Engineering, and Marketing to make sure we are able to horizontally scale within existing verticals and across new verticals