People Ops Coordinator at Discord
San Francisco, CA, US

There are a lot of types of glue at the hardware store. There’s craft glue, the most versatile and easily accessible. There’s hot glue, malleable and good at fixing things quickly in a pinch. And don’t forget super glue, creating and maintaining strong bonds since its inception.

As the People Ops Coordinator at Discord, we need you to be a new type of glue: the departmental glue. This new concoction is a viscous, sticky mix that combines the traits of all the other glues into one super brand. Serve as a point of contact for employees and newcomers alike, maintain employee data, work closely with HR and Finance, and hold Discord together.

Discord is home to passionate people who value our mission — bringing people together around games. Diversity and inclusiveness are a critical part of how we get there. We believe that with diversity comes a better product, better decisions, and a better work environment. Everyone here is committed to making Discord representative of the world we want to live and play in.


What you'll be doing

Serving as a point of contact to all Discord employees to help them navigate all aspects of HR such as benefits, payroll, policies, perks, etc.

Owning employee onboarding in partnership with the office services team, including: welcome communications to new hires, first day setup and benefits orientation, and administration of new hire survey

Maintaining employee data in all systems (ADP Workforce Now, Appogee, Expensify) including entering all new hires, updating organizational structure changes, and processing terminations and other employee changes

Generating reports for analytics, auditing purposes, etc.

Supporting all administrative and logistical aspects of Learning and Development at Discord, including: administering enrollments, setup, calendaring, and feedback evaluations

What you should have

2+ years of experience in human resources or in an administrative or project management role

Bachelor’s degree or equivalent experience

Familiarity with ADP WorkforceNow a plus

Proficiency in Google/MS office applications such as Excel, slides, Word docs.

Excellent communicator both written and verbal

Collaborative team player with a curious mindset and thirst for learning

Highly organized with a keen attention to detail

Exceptional interpersonal skills to build relationships cross-functionally across Discord

Great customer service skills with a passion for helping others using discretion

Able to handle confidential matters and sensitive data

Impeccable personal integrity with good judgement

Bonus Points

Arts and crafts pro

Not good at arts and crafts but tries