Commercial Manager at Klarna
Berlin, DE
Who we are
Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do. 
Klarna was born in Stockholm in 2005 and today has 2000 employees working across Europe and the US. We currently serve 60 million consumers, work together with 90,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holsch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify. 
To find out more about what it's like to work at Klarna:
Commercial Manager in New Sales / Key Account Management / Partner Management
Klarna strives to become the world’s favourite way to buy and we want more talented people to join our journey. We are currently looking to grow our Commercial teams in the DACH region to help achieve our mission to challenge the traditional finance industry and make it smooother the Klarna way! Are you our new rockstar?

Who you are

    • You are an ambitious person with significant drive to build up new things
    • You have an entrepreneurial “can-do” mindset constantly challenging the status quo and embracing change
    • You are passionate about your job and enjoy fast paced international working environments
    • You have a desire to go above and beyond to produce best work results
    • You are persistent in understanding the customers’ needs and developing the business
    • You are a great communicator who loves to deal with customers personally and become their strategic advisor
It goes without saying that to achieve excellent results you have 3+ years of B2B Sales, Account Management, or Business Development experience in either the Retail, E-commerce, and/or Payments industry as well as a relevant academic degree. Experience from a high-growth Tech company will help you to navigate the internal landscape in Klarna but is definitely not a must if you are a born networker and a quick learner. Regardless of your role here in Klarna, you possess a winner mentality and can turn leads into successful deals.
Working proficiency and verbal/written communication skills in German and English are required to work in this region.
What you will do
If you have read up to here, you see that it is not a traditional job description with hard core requirements. We are after finding great talent and want to get to know you better and see what you vision as your next challenge before we go into details. However, there are a few roles that we have in mind as we are growing our teams. You will become an essential part of our Commercial domain and will focus on either New Sales, Account Management, or Partner Management, depending on your strengths and previous experience.  
Our New Sales teams primarily focus on identifying new merchant prospects in the Retail industry doubling down - among others - on leads from the Fashion, Electronics, Home & Living, and Beauty verticals. Following Klarna’s unique Way of Winning sales approach, your ultimate target will be to close new deals with enterprise merchants driving transaction volume and revenues for Klarna’s DACH business.
As part of one of our Merchant Development teams, you will manage Klarna’s key Retail merchants in the DACH region and work with top brands such as Adidas, IKEA, Zara, and Media Markt. Thereby, you will identify upsell potential, optimize existing merchant integrations along the entire customer journey, and run co-marketing activities together with merchants to increase Klarna’s reach.
If you want to join our Partner Management team, you will be building strong relationships with leading e-commerce Platforms, System Integrators (SIs), and Design Agencies in the DACH region. You will focus on raising market awareness of Klarna Payment solutions through prominent placements in partner proposals, in their communication channels, and through co-marketing activities.
How to apply
Send over a CV in English.
Berlin, Munich, or Vienna
We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level.