Product Lead, E-Commerce at Glossier
New York City, NY, US
Product Management at Glossier brings together data and insights from our unique community, coupled with our direct-to-consumer business model, to build digital products for the beauty company of the future.
Product Managers at Glossier lead teams that deliver meaningful customer experiences and drive business value. They’re ultimately responsible for driving impact for customers and our business by:
  • Leading the ideation, technical development, and launch of innovative digital products that enable customers to interact with the Glossier community and purchase Glossier products.
  • Collaborating with cross-functional partners across Glossier in engineering, design, data, research, marketing, operations, and product development.
  • Creating and articulating a compelling vision, strategy, and roadmap; getting alignment from cross-functional team members and executives for their vision.
  • Defining product metrics, objectives, and key results to guide, prioritize, and measure the success of the product strategy.
  • Integrating research, data, and market analysis into product requirements to enhance user satisfaction. 

6 Month Expectations:

  • Work with other product managers and product leads on executing against the E-Commerce roadmap for the second half of 2019. 
  • Become a strong cross-functional partner and leader for our stakeholders across the company.
  • Take on management responsibilities of all the product managers on our E-Commerce teams.
  • Support our E-Commerce product managers in planning, prioritization and execution of their respective areas.
  • Develop success metrics and corresponding strategies to hit these metrics.
  • Support and lead the roadmapping process for E-Commerce in 2020.   

12+ Month Expectations:

  • Own top-line Glossier revenue goal for all E-Commerce efforts.
  • Lead and support our E-Commerce team in driving incremental impact on our revenue goal, and hitting our revenue milestones.
  • Champion and drive how we educate and build relationships with our customers and community to drive revenue outcomes.
  • Build a vision for our future E-Commerce efforts.

 Our Ideal Candidate:

  • Inclusive, courageous, discerning, curious, and devoted the the customer
  • Proven track record creating strategic product roadmap(s) from conception to launch and working with cross-functional teams
  • Previous experience managing a Product team
  • Dedication to great customer experiences, from end to end in the customer journey
  • Strategic and analytical; data and hypothesis driven. Able to see the forest through the trees
  • Strong opinions, loosely held; we are looking for a seasoned professional with an ability to change their mind based on new information.
  • Experience with building digital products or experiences related to e-commerce
  • Experience with building and scaling e-commerce platforms
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance and Marketing

About Glossier

Glossier is a beauty company that lives in NYC, is sold on the internet, and promotes a skincare-first philosophy that celebrates beauty in real life.