Production Technician

Motive

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Manufacturing
  • Industry: Enterprise
  • Post Date: 05/23/2022
  • Website: gomotive.com
  • Company Address: 55 Hawthorne St, 4th Floor, San Francisco, CA, 94105

About Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity and profitability of businesses that power the physical economy.

Job Description

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role: 

As a Production Technician, you will be responsible for the first impression a customer has when using our hardware. You will perform the final configuration, checkout, and packing of devices before they ship to customers who are evaluating our hardware for the first time. Because these devices will be the first experience a customer has with our hardware, it is essential that each one is correctly configured and fully tested. This requires keen attention to detail from how the device is tested, to how the device is boxed. This role reports to the Trials Hardware Technical Project Manager. 

This position will have diverse responsibilities requiring both hands-on technical skills, management skills, and building strong relationships with fulfillment center staff. This role will work independently and therefore the candidate must be self-directed, accountable, collaborative, and able to solve problems independently. This position will oversee the updating process for trials units and also perform weekly reporting, system maintenance, updating test station software, forecasting demand for units, and managing inventory levels. The work location will be at a 3PL fulfillment center in Fremont, CA, and you may be the only Motive employee.  The typical work hours will be 8:00 am - 5:00 pm Monday through Friday.

What You’ll Do: 

  • Work at fulfillment center to sort out first-time logistics of standing up the trial prep process
  • Manage and forecast inventory levels of trials devices and provide weekly reports of activities
  • Coordinate with fulfillment center staff to keep operations running smoothly
  • Oversee device update and test activity by fulfillment center staff, verify processes are followed, and address issues as they arise.
  • Manage,  configure, maintain, operate and troubleshoot a Windows PC based update system
  • Setup and maintain networking configuration and functionality of Windows PCs

What We’re Looking For: 

  • 2+ years of experience in fulfillment or warehouse operations in a team leadership role
  • Experience with inventory management and forecasting
  • Experience with high volume fulfillment center rework projects
  • Familiar with maintaining PC computer systems, including updating Windows drivers, replacing internal components, and configuring network settings
  • Excellent communication skills, organizational skills, self-management skills, and attention to detail
  • Ability to enforce adherence to proper fulfillment practices and drive corrective actions

Other: 

  • This position is eligible for overtime payments plus meal and rest breaks in accordance with applicable law.
  • While performing the duties of this job, the employee will need to frequently stand, walk, bend, squat, twist, reach with hands and arms, and frequently lift and/or move up to 50 pounds in an office environment. Please note the physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please do not let an arrest or conviction record prevent you from applying for employment at Motive. Motive considers qualified applicants with arrest and conviction records.

Please review our Candidate Privacy Notice here.

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